Frequently Asked Questions

Q:What If My Package Is Damaged Or Missing?
A: Please inspect your order for any damage or other issues upon delivery.

If your order was damaged in transit or you have not received it, please contact our customer support team at Returns must be received within 30 days of the order date.

Q:How Much Does Shipping Cost?
A: Standard shipping is $18.00 for all U.S. residents. Priority 2 day shipping is $25.00 for all U.S. residents.
Q:When Will I Receive My Shipment? (US Orders)
A: Estimated shipping time is 5–7 business days for orders placed within the United States.
Q:What’s Your Return Policy?
A: Merchandise must be received within 30 days of purchase to be eligible for a refund.
Please send back your sealed/unopened bottle(s) with the original packing list using the carrier of your choice to the following address:

10660 Acacia Ave.
Rancho Cucamonga, CA 91730

If you do not have your packing list, please indicate your order number on or inside your package.
Once your package is received, your refund will be processed within 2-3 business days to the original form of payment. We do not offer refunds on open products, partially used products, products that have proof of tampering and shipping cost.

Q:What Shipping Carrier Do You Use?
A: We use UPS to ship all orders.
Q:Which Forms Of Payment Do You Accept?
A: We accept VISA, AMEX, Mastercard, Discover
Q:Do You Offer Free Return Shipping?
A: We do not offer free return shipping.