A: | Merchandise must be received within 30 days of purchase to be eligible for a refund. Please send back your sealed/unopened bottle(s) with the original packing list using the carrier of your choice to the following address: TRU NIAGEN RETURNS 10660 Acacia Ave. Rancho Cucamonga, CA 91730 If you do not have your packing list, please indicate your order number on or inside your package. Once your package is received, your refund will be processed within 2-3 business days to the original form of payment. We do not offer refunds on open products, partially used products, products that have proof of tampering and shipping cost. |